Guarantee – Medicose

At Medicose, we are committed to providing our customers with high-quality, authentic, and safe healthcare products. Our Guarantee Policy reflects our dedication to transparency, reliability, and customer satisfaction.

1. Authenticity Guarantee

✔️ We guarantee that all medicines and healthcare products sold on Medicose are 100% genuine and sourced from licensed manufacturers and authorized distributors.
✔️ Products are procured from suppliers that follow applicable regulatory and industry quality standards, including GMP where relevant. Certification and regulatory requirements may vary depending on the manufacturer and product category.
✔️ We do not sell counterfeit, expired, or illegal medications.

🚨 If you receive a product that appears counterfeit, expired, or tampered with, please contact us immediately for support.

2. Quality Assurance Guarantee

✔️ All products are stored, handled, and shipped under strict quality control procedures.
✔️ Medications are packaged securely to preserve safety, quality, and effectiveness.
✔️ If a product arrives damaged or defective, we will offer a replacement or refund in accordance with our Return & Refund Policy.

3. Secure Delivery Guarantee

✔️ We take all reasonable precautions to ensure safe and secure delivery of every order.
✔️ Shipments are carefully packed to minimize the risk of damage, contamination, or tampering.
✔️ In the event of a lost or undelivered order, we will assist you in reaching a fair resolution as outlined in our Shipping Policy and Refund Policy.

📌 Delivery delays caused by customs clearance, courier procedures, or regulatory inspections are beyond our control; however, our support team will assist with tracking and updates.

4. Customer Satisfaction Guarantee

✔️ Customer satisfaction is a core priority at Medicose.
✔️ If you are not satisfied with your purchase for a valid reason, we will work with you to find an appropriate solution, which may include a refund, replacement, exchange, or store credit, subject to policy terms.

💡 Your trust matters to us, and we continuously strive to improve our services and product quality.

5. Safe & Ethical Business Practices

✔️ We operate in compliance with ethical, legal, and regulatory standards applicable to pharmaceutical and healthcare product sales.
✔️ Prescription medications require a valid prescription from a licensed healthcare professional where applicable.
✔️ We do not promote, distribute, or sell banned, restricted, or unsafe substances.

📌 Customers are responsible for ensuring that their purchases comply with local laws and regulations in their country or region.

6. How to Contact Us

For any questions related to our Guarantee Policy, please contact our support team:

📧 Email: contact@Medicose.store