Return Policy

Return Policy

Thank you for shopping at MEDICOSE. We want you to be completely satisfied with your purchase. If you're not entirely happy with your order, we're here to help.

Returns

You have 7 days from the date of delivery to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Refunds

Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-10 business days.

Exchanges

If you need to exchange an item for a different size, color, or product, please contact us at your store email to arrange the exchange.

Shipping Costs

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How to Return

To initiate a return, please contact us at your store email with your order number and the reason for the return. We will provide you with return instructions.

Contact Us

If you have any questions about our return policy, please contact us.